Frequently Asked Questions

At Sound Dermatology we pride ourselves on clear communication and patient-focused care. We've gathered the questions we hear most often to ensure you have all the information you need, right at your fingertips. From scheduling your first visit to understanding our treatments, find your answers here.

Appointments

How do I schedule an appointment?

Appointments can be requested by calling Sound Dermatology at 785-465-5007. A member of our office will be happy to assist you in scheduling your visit.

You may also request an appointment online  using the scheduling calendar on our Schedule an Appointment page. 

Established patients may also request appointments directly through the patient portal.

Is Sound Dermatology currently accepting new patients?

Yes. Sound Dermatology is currently accepting new patients and welcomes individuals and families from Abilene and communities throughout North-central Kansas.

Do I need a referral to schedule an appointment?

In most cases, a referral is not required to schedule an appointment. Patients are welcome to contact our office directly. However, some insurance plans may require a referral from a primary care provider. Patients should check with their insurance carrier if they are unsure.

What should I bring to my appointment?

  • To help ensure your visit goes smoothly, please bring:
  • A valid photo ID
  • Your current insurance card, if using insurance
  • Any relevant medical records, pathology reports, or previous biopsy results that have not already been provided to our office
  • Your preferred form of payment

     

     

     

During Your Visit

What happens during my first visit?

During your first visit, your provider will review your medical history and discuss your skin concerns. A focused skin examination will be performed, and your provider will discuss possible diagnoses and treatment options. If necessary, additional testing or procedures may be recommended.

How early should I arrive for my appointment?

New patients are encouraged to arrive 10–15 minutes before their scheduled appointment time to allow time for check-in and any necessary paperwork.

Established patients should plan to arrive a few minutes early to ensure a smooth check-in process.

If you are running late or need to reschedule your appointment, please contact our office as soon as possible.

What skin conditions do you treat?

Sound Dermatology evaluates and treats a wide range of dermatologic conditions, including:

  • Acne

  • Eczema

  • Psoriasis

  • Rashes and dermatitis

  • Skin infections

  • Warts

  • Skin tags and other benign skin growths

  • Suspicious moles and skin lesions

Do you perform skin biopsies?

Yes. Skin biopsies can be performed in the office when necessary to help diagnose certain skin conditions or evaluate suspicious lesions. Your provider will explain the procedure and discuss what to expect before a biopsy is performed.

How long does it take to receive biopsy results?

It may take up to four weeks for our office to receive the pathology results after a biopsy is performed. Once results are received, our office will contact you to discuss the findings and any recommended next steps.

Will my skin lesion/mole need to be biopsied?

Not all moles or skin lesions require a biopsy. During your visit, your provider will examine the area and determine whether a biopsy is necessary based on the appearance of the lesion and your medical history.

If a biopsy is recommended, the procedure can usually be performed in the office. The area is numbed with local anesthetic, and a small sample of skin is removed. When appropriate, the specimen is sent to a pathology laboratory for further evaluation.

Your provider will explain the procedure beforehand and answer any questions you may have.

Cost and Payments

Do you accept insurance?

Yes. Sound Dermatology accepts select insurance plans and continues to work with additional insurance carriers as credentialing progresses. Please visit our Insurance Information page for a current list of participating insurance plans and additional information regarding coverage.

For patients whose insurance is not currently accepted, self-pay options remain available. Please visit our Self-Pay Rates page for current self-pay pricing.

Insurance coverage and benefits vary by plan. Patients are encouraged to verify coverage with their insurance carrier prior to receiving services.

How much does a visit cost?

The cost of your visit will vary depending on the services provided and whether you are using insurance or paying directly for your care.

For patients using an insurance plan accepted by Sound Dermatology, out-of-pocket costs may vary based on your individual plan, including applicable deductibles, copays, and coinsurance.

For patients not using insurance, Sound Dermatology offers transparent self-pay pricing. A full list of visit and procedure pricing can be found on our Self-pay Rates page.

If you have questions about pricing or insurance coverage before your appointment, please contact our office.

What forms of payment do you accept?

We accept several forms of payment, including cash, checks, major credit and debit cards, and HSA/FSA cards. Payment is due at the time services are rendered unless prior arrangements have been made.

Clinic Policies

What is your cancellation policy?

If you need to cancel or reschedule an appointment, please notify our office as soon as possible. Providing advance notice allows us to offer the appointment time to another patient who may need care.

Please review our Cancellation Policy using the link below for additional information regarding cancellations, rescheduling, missed appointments, and applicable fees.

Cancellation Policy Pdf

PDF – 129.0 KB 51 downloads

Question still Unanswered?

If you didn't find the answer you were looking for, don't hesitate to reach out! Our friendly team at Sound Dermatology is always ready to assist you. Your skin health is our priority, and we're here to provide the clarity and care you deserve.